1. Payment is required before any reservation of slots.
2. A confirmation message will be sent after payment is received. We do not provide receipts.
3. Sessions are non-refundable.
4. Sessions are required to be used within 12 months from the date of payment.
5. Sessions cannot be used on different dogs or households.
6. Rescheduling of sessions should be made at least 2 days prior to date reserved. Subject to availability.
7. Rescheduling is limited to a maximum of 2 times.